Privacy Policy

AlphaCyberO Media ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website alphacybero.media and use our culinary services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you register for our services, express interest in obtaining information about us or our products and services, or otherwise contact us. The personal information we collect may include:

• Name and contact details (email address, phone number)
• Billing address and payment information
• Demographic information such as age, gender, and location
• Cooking experience level and dietary preferences
• Emergency contact information for session participation
• Communication preferences and marketing choices

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing actions, including:

• IP address and general location data
• Browser type and operating system
• Referring websites and search terms
• Pages viewed and time spent on pages
• Clickstream data and browsing patterns

How We Use Your Information

We use the information we collect for various business purposes, including:

• Providing and maintaining our culinary services
• Processing your registrations and payments
• Personalizing your cooking experience and recommendations
• Communicating with you about sessions, updates, and promotions
• Improving our website, services, and customer experience
• Ensuring the safety and security of our participants
• Complying with legal obligations and resolving disputes

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• With service providers who assist in our business operations
• To comply with legal requirements or protect our rights
• In connection with a business transfer or merger
• With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typical retention periods include:

• Customer records: 7 years from last activity
• Financial transactions: 7 years as required by law
• Marketing preferences: Until withdrawal of consent
• Website analytics: 26 months from last visit

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to access and receive copies of your data
• Right to correct inaccurate or incomplete information
• Right to delete your personal information
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time

International Data Transfers

As a Canadian-based company, we primarily process and store data within Canada. However, some of our service providers may be located in other countries. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.